Generating Media

View Original

Villa Rental Details

We’ve discovered villa rental guests can often overlook certain issues, but some details really piss them off. Many years ago, we received a very ugly phone call from a guest staying in a very expensive villa rental. The villa had an excellent location, view, pool, and oh my… what incredible features and amenities. This was a villa most people would be thrilled to stay in, but this guest was very unhappy.

We could not even begin to image why he was so unhappy. He informed us he was preparing his evening dinner, which included making a salad. In his salad, he was hoping to include a few tomatoes. For those who may not know, tomatoes on the island of St. Barts are quite expensive. He was not bitching about the cost of tomatoes, but he was furious when he tried to slice the tomatoes with the knives supplied that were so dull they “smooshed” the tomatoes rather than slice them. The knives were that dull.

There are villa owners that often overlook this type of issue, while there are a select few, that seriously get it. The owner of Villa Belle Bague on St. Barts more than gets it. It is rare in the villa rental business that a owner will consistently bend over backwards to provide more service than you might have contracted for, with more friendliness than you might expect, plus the persistence and ingenuity to overcome the small, nagging problems others generally ignore. He has a talented and dedicated team with singular focus to exhaust efforts and energy to provide not just an ordinary rental experience, but an extraordinary one. The knives in Villa Belle Bague are indeed sharp.

By all means, we encourage you to explore the level of detail the owner has included on his website, which we published and manage.

www.villabellebague.com

Villa Rental Details